Privacy Policy
At VestBD, we deeply respect your privacy. This policy outlines how we collect, use, and safeguard your personal information when you visit and shop with us.
1. Information We Collect
To provide you with a seamless shopping experience, we collect certain essential information when you interact with our website, place an order, or contact us:
- Personal Information: Your name, delivery address, phone number (e.g., WhatsApp), and email address.
- Order Information: Details about the products you purchased, sizes, and billing details.
- Device & Usage Data: Your IP address, browser type, and how you navigate our website (collected automatically via standard analytics).
2. How We Use Your Information
We strictly use the information we collect to fulfill our core business purposes and enhance your experience. Your data is used to:
- Process and deliver your orders accurately.
- Communicate with you regarding order updates, shipping status, or returns.
- Provide customer support and respond to your inquiries.
- Improve our website design, product offerings, and overall customer service.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We only share necessary data with trusted service providers to fulfill your order:
- Delivery Partners: We share your name, phone number, and address with courier services to ensure your package reaches you.
- Payment Gateways: When paying via mobile banking (bKash, Nagad), necessary payment details are securely processed by the respective payment providers.
Data Security: We only share the absolute minimum information required by our partners to successfully deliver your VestBD products.
4. Cookies & Tracking
Our website uses cookies—small data files stored on your device—to improve functionality. Cookies help us remember your shopping cart items, save your preferences for future visits, and understand how users interact with our site so we can offer a better experience.
You can choose to disable cookies through your browser settings, though this may affect the functionality of certain website features (like the shopping cart).
5. Your Rights & Choices
You have full control over the personal information you share with VestBD. You reserve the right to:
- Request access to the personal data we hold about you.
- Ask us to correct any inaccurate or incomplete delivery details.
- Request the deletion of your customer account or data (subject to legal and accounting requirements).